The standard shipping is free for most countries
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (7 to 15 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
By utilizing the Lenal Ion Effect, our aromatherapy machine disperses pure essential oils into the air as hundreds of millions of particulate molecules, all without heating. The precise amount of essential oil ensures optimal diffusion without producing mist.
Each unit comes with a complimentary bottle of 30ml essential oil. Both variants feature Nordic ash wood and glass. The lamp model includes a tungsten filament bulb, suitable for power input ranging from 100V to 240V, with a power output of 5V-1A.
This device operates with efficient fuel consumption rates. In the small gear mode, it consumes 0.3 mL per hour, while in the large gear mode, consumption increases slightly to 0.8 mL per hour. In terms of noise levels, it operates quietly; producing 32 dB in small gear and 39 dB in large gear mode.
Adjust the mist intensity with a knob switch and enjoy intermittent spray mode: Intermittent mist mode operates with a 5-minute on and 3-minute off cycle, automatically shutting down after 3 hours to ensure safety. It features dry-burn protection that prevents operation without essential oils, and includes intelligent auto-shutoff capabilities, ensuring utmost safety.
◆Defective Products: If you receive a defective product, please contact our customer support team at support@bdesktop.com within 7 days of purchase to arrange for a return, exchange, or refund. Bdesktop Design Shop will cover all costs associated with a defective product. Our policy lasts 7 days. If 7 days have gone by since you receiving the product, we are sorry to can’t offer you a refund or exchange.
◆General Returns: Bdesktop Design Shop accepts returns for most products within 7 days of the purchase date. To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. The customer should to pay return shipping for the item(s).
2. Refund Process ◆Refund Method: Refunds will be issued to the original payment method used during the purchase.
◆Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned product. The time it takes for the refund to reflect on your account may vary depending on your payment provider.
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