The standard shipping is free for most countries
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (7 to 15 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Before You Buy:
This product is a 3D printed item, crafted using PLA or PETG filament, known for its rigid and brittle characteristics. To facilitate opening, the product is designed as a semi-enclosure. When opening, please be cautious and pry open both upper and lower sides gently. Take it slowly and handle with care.
Attention:
All of the above are considered normal phenomena.
◆Defective Products: If you receive a defective product, please contact our customer support team at support@bdesktop.com within 7 days of purchase to arrange for a return, exchange, or refund. Bdesktop Design Shop will cover all costs associated with a defective product. Our policy lasts 7 days. If 7 days have gone by since you receiving the product, we are sorry to can’t offer you a refund or exchange.
◆General Returns: Bdesktop Design Shop accepts returns for most products within 7 days of the purchase date. To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. The customer should to pay return shipping for the item(s).
2. Refund Process ◆Refund Method: Refunds will be issued to the original payment method used during the purchase.
◆Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned product. The time it takes for the refund to reflect on your account may vary depending on your payment provider.
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