The standard shipping is free for most countries
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (7 to 15 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Attention: Each model is meticulously handcrafted by experienced artisans, featuring complex craftsmanship and a lengthy production cycle to ensure that every detail is flawless.
This starship craft beautifully showcases the artistry and skill involved in its creation, aiming to perfectly replicate the classic design and unique charm of the starship rocket. With a height of 35cm and a width of 11.5cm, it weighs approximately 2 kilograms, giving the model a solid and robust feel that allows you to experience the cold and steady sensation of metal at your touch.
The starship itself is made from 304 stainless steel, and our aim is to use this same material for the craft. Even if it comes at a higher cost, we are committed to delivering the purest, heaviest, and most authentic stainless steel experience. The model consists of the body, wings, and nozzle.
A uniquely numbered boarding pass for Mars, issued in order of purchase. The pass is made of high-definition mirror stainless steel, engraved with the ascent of the starship, engine shutdown, and re-ignition for landing, along with flight information.
Accompanied by a beautifully crafted premium gift box, this starship craft is not only perfect for personal use but also makes an ideal gift for various occasions. Whether for friends, family, or colleagues, it is sure to convey your thoughtfulness and unique taste.
Care Instructions
◆Defective Products: If you receive a defective product, please contact our customer support team at support@bdesktop.com within 7 days of purchase to arrange for a return, exchange, or refund. Bdesktop Design Shop will cover all costs associated with a defective product. Our policy lasts 7 days. If 7 days have gone by since you receiving the product, we are sorry to can’t offer you a refund or exchange.
◆General Returns: Bdesktop Design Shop accepts returns for most products within 7 days of the purchase date. To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. The customer should to pay return shipping for the item(s).
2. Refund Process ◆Refund Method: Refunds will be issued to the original payment method used during the purchase.
◆Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned product. The time it takes for the refund to reflect on your account may vary depending on your payment provider.
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