The standard shipping is free for most countries
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (7 to 15 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Since this product is a large item, it can only be shipped by sea, which takes about one month. Please know the shipping time before purchasing.
Adjust angles or request other changes simply by saying “Fat Cat” followed by your request. The sofa will automatically adjust to meet your needs.
Includes 132-degree Rest Mode, 125-degree Movie Mode, 111-degree Gaming Mode, and 107-degree Reading Mode. Just call out the desired mode and it will follow your command.
The sofa features a built-in phone holder to free your hands, enhancing your comfort.
Charge your phone directly from the sofa’s docking station without needing an additional outlet, providing added convenience.
◆Defective Products: If you receive a defective product, please contact our customer support team at support@bdesktop.com within 7 days of purchase to arrange for a return, exchange, or refund. Bdesktop Design Shop will cover all costs associated with a defective product. Our policy lasts 7 days. If 7 days have gone by since you receiving the product, we are sorry to can’t offer you a refund or exchange.
◆General Returns: Bdesktop Design Shop accepts returns for most products within 7 days of the purchase date. To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. The customer should to pay return shipping for the item(s).
2. Refund Process ◆Refund Method: Refunds will be issued to the original payment method used during the purchase.
◆Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned product. The time it takes for the refund to reflect on your account may vary depending on your payment provider.
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